Shipping & Returns
FREE SHIPPING??
Yes! Orders over $45 in Canada will have free shipping.
HOW LONG DOES IT TAKE TO PROCESS AN ORDER?
Please allow 2-3 days for your order to be processed for shipping. We make every effort to fulfill orders as quickly as possible. Understand we are a small team of humans, working with limited hands and brains. We aren't perfect but we strive for excellence!
WHAT ABOUT SHIPPING?
Since we are a new company, we currently only ship within Canada. It is working progress to set ourselves up to be able to ship to our southern neighbors and around the world!
HOW LONG DOES SHIPPING TAKE?
Here is a estimation chart by province (These numbers don't include processing time!)
British Columbia: 1-2 days
Alberta: 2-3 days
Saskatchewan: 2-3 days
Manitoba: 3-4 days
Ontario: 4-6 days
Quebec: 5-6 days
Newfoundland: 9-12 days
(Note: We are not responsible for shipping carrier delays)
RETURN POLICY (shipping costs are non-refundable)
You may return an item within 14 calendar days of receiving the item. Unfortunately, we can not offer you a exchange or refund after this time.
If you want to return or exchange your purchase, please know the that the time period begins the day you receive your product.
Shipping costs are excluded from refunds. You are responsible for paying your own shipping costs for returned items.
All items must be undamaged and in its original packaging. After we receive your returned item and inspect its condition, we will notify you of the next step and process. Refunds will be sent to your original method of payment.
EXCHANGES
Unfortunately, we cannot process exchanges at this time.
MISSING OR DAMAGED ITEM
Please contact us by email for any damaged or defective items. We will try to reach out as soon as possible and correct the problem.